Terms of service
These Terms of Service govern your use of the CLEARSTEM website, online store, products, and related services.
By accessing or using our website, you agree to these Terms.
WEBSITE USE
You may use our website for lawful personal and shopping purposes.
You agree not to interfere with the operation, security, or availability of our website or attempt to gain unauthorized access to any part of our services.
PRODUCT INFORMATION
We make reasonable efforts to keep product names, descriptions, images, pricing, availability, and other information accurate.
Information may be updated from time to time and may contain occasional errors or omissions.
Product information is provided for general informational purposes and should not be interpreted as professional medical advice.
ORDERS
All orders are subject to availability and acceptance.
We reserve the right to limit quantities, decline an order, or cancel an order when necessary, including situations involving inventory limitations, pricing errors, payment problems, or unauthorized transactions.
If an order is canceled after payment has been received, the applicable amount will be refunded.
CUSTOMER INFORMATION
Customers are responsible for providing accurate billing, contact, and shipping information.
CLEARSTEM is not responsible for delays caused by incomplete or inaccurate information supplied by the customer.
PAYMENT
By placing an order, you authorize CLEARSTEM and its payment providers to process the applicable purchase amount, shipping charges, taxes, and other fees displayed during checkout.
All prices are displayed in U.S. dollars unless otherwise indicated.
SUBSCRIPTIONS
Certain products may be available through recurring subscription plans.
Customers may manage eligible subscriptions through their account, including skipping, pausing, rescheduling, or canceling future shipments.
Subscription changes should be made before the applicable renewal or processing date.
INTELLECTUAL PROPERTY
All website content, including product names, trademarks, logos, photographs, graphics, text, designs, and other materials, is owned by or licensed to CLEARSTEM.
No part of the website may be copied, reproduced, distributed, or commercially used without prior written permission.
PERSONAL USE
Products purchased through the website are intended for personal use.
Unauthorized resale, redistribution, or commercial use of CLEARSTEM products or branding is not permitted.
GENERAL PRODUCT INFORMATION
Information presented on our website is intended to provide general product and educational information.
Customers should read product labels and directions before use and seek advice from a qualified professional when appropriate.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, CLEARSTEM will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website, products, or services.
Nothing in these Terms is intended to exclude rights that cannot legally be excluded.
CHANGES TO THESE TERMS
We may update these Terms from time to time.
The revised version becomes effective when posted on the website unless otherwise stated.
DISPUTE RESOLUTION
Certain disputes may be subject to individual binding arbitration and limitations on class or representative proceedings as described in the applicable dispute-resolution provisions.
CONTACT INFORMATION
CLEARSTEM Skincare, Inc.
7440 Girard Ave #9
La Jolla, CA 92037
United States
Email: support@clearstem.com
Website: clearstem.com